Select the
circular service
Step 1
Customers access your circular services via
Madeby’s Digital Product Passport
Customers select the
Take-back programme from the
"Circular Services" section in the DPP
Confirm product & selling price
Step 2
Resale providers, like Tern Eco, use the Madeby DPP API to seamlessly offer services like product authentication, price estimation and automated listing.
Confirm product information
The DPP auto-fills product information
Step 3
Product information is auto-retrieved from the Madeby DPP and pre-populated, empowering shoppers to complete their trade-in request effortlessly, cutting out all the manual work
Customer confirms trade-in and data transfer is complete
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Brand accepts the trade-in request
Step 4
Once the take-back request has been submitted, the brand is notified, can accept the order and issue any customer rewards.
Brands confirm the trade-in request and provide further information on how to return the product
Automate re-listing with one click
Step 5
The product is ready for re-listing, and a take -back ‘life event’ is automatically created in the DPP, offering transparency and accountability post-sale.
Brands or customers can re-list the product seamlessly with product information stored in the DPP
“Events” are updated in the DPPs
Step 6
The product’s DPPs is automatically updated to show life events that happened at each stage.
